EXPRESS-FUP-2026-11-05-v3 · Issued 5 November 2026
This schedule forms part of the accepted Express service order and agreement. Only the plan selected in that order applies. Retain this version with the complete agreement supplied to the customer.
Counted usage is downloads plus uploads combined on the connection, across all devices, during the daily FUP window. Thresholds are in GB. The normal speed applies until the first threshold is exceeded; the second tier replaces the first. Both reductions are measured from normal speed.
All speeds are up to, in Mbps: download / upload.Swipe sideways to see both reductions →
Plan & normal speed
First reduction · 50%
Second reduction · 75%
Home 4040 / 20 Mbps
Above 20 GB, up to and including 30 GB20 / 10 Mbps
Above 30 GB10 / 5 Mbps
Home 100100 / 50 Mbps
Above 30 GB, up to and including 40 GB50 / 25 Mbps
Above 40 GB25 / 12.5 Mbps
Business 5050 / 25 Mbps
Above 30 GB, up to and including 40 GB25 / 12.5 Mbps
Above 40 GB12.5 / 6.25 Mbps
Business 100100 / 50 Mbps
Above 50 GB, up to and including 60 GB50 / 25 Mbps
Above 60 GB25 / 12.5 Mbps
Hours and restoration
Monday–Friday: 6:00 AM–6:00 PM. Saturday: 6:00 AM–2:00 PM. No FUP on Sunday. All times are East Africa Time (EAT).
FUP speed reductions end when the daily window closes. Each FUP day starts at zero at 6:00 AM. Outside-window usage is not carried forward. No extra usage charge or automatic upgrade results from exceeding a threshold.
Home-only evening boost
Home 40 and Home 100 are the only plans with the free evening boost. From 6:00 PM to 6:00 AM EAT daily, the boost doubles download speed only. Home 40 offers up to 80 Mbps download and up to 20 Mbps upload during these hours. Home 100 offers up to 200 Mbps download and up to 50 Mbps upload. On Saturdays the FUP ends at 2:00 PM and the boost starts at 6:00 PM.
Service conditions and review
This is shared broadband, not a dedicated circuit. Express may update the Fair Usage Policy or other terms of your service agreement when needed. We will notify you at least 30 calendar days before any change takes effect. The notice will explain what is changing and give the effective date. We will explain your options and obtain your agreement where required. Statutory rights and agreed remedies remain. Ask for a usage review at care@express.tz with your account ID; request a plan change at express.tz/update.
Kiambatisho hiki ni sehemu ya agizo la huduma na mkataba wa Express uliokubaliwa. Ni kifurushi kilichochaguliwa katika agizo hilo pekee kinachotumika. Hifadhi toleo hili pamoja na mkataba kamili uliotolewa kwa mteja.
Matumizi ni jumla ya data iliyopakuliwa na iliyopakiwa kwenye muunganisho, kwa vifaa vyote, ndani ya kipindi cha FUP cha siku. Viwango vya matumizi ni kwa GB. Kasi ya kawaida hutumika hadi kiwango cha kwanza kizidiwe; kiwango cha pili kinachukua nafasi ya cha kwanza. Mapunguzo yote yanapimwa kutoka kasi ya kawaida.
Kasi zote ni hadi kiwango kilichoonyeshwa, kwa Mbps: kupakua / kupakia.Sogeza jedwali pembeni kuona mapunguzo yote mawili →
Kifurushi na kasi ya kawaida
Punguzo la kwanza · 50%
Punguzo la pili · 75%
Home 4040 / 20 Mbps
Zaidi ya GB 20, hadi na kujumuisha GB 3020 / 10 Mbps
Zaidi ya GB 3010 / 5 Mbps
Home 100100 / 50 Mbps
Zaidi ya GB 30, hadi na kujumuisha GB 4050 / 25 Mbps
Zaidi ya GB 4025 / 12.5 Mbps
Business 5050 / 25 Mbps
Zaidi ya GB 30, hadi na kujumuisha GB 4025 / 12.5 Mbps
Zaidi ya GB 4012.5 / 6.25 Mbps
Business 100100 / 50 Mbps
Zaidi ya GB 50, hadi na kujumuisha GB 6050 / 25 Mbps
Zaidi ya GB 6025 / 12.5 Mbps
Saa na kurejesha kasi
Jumatatu–Ijumaa: 06:00–18:00. Jumamosi: 06:00–14:00. FUP haitumiki Jumapili. Saa zote ni za Afrika Mashariki (EAT).
Mapunguzo ya kasi ya FUP yanaisha kipindi cha siku kinapofungwa. Kila siku yenye FUP huanza kwa hesabu ya sifuri saa 06:00. Matumizi ya nje ya kipindi hayahamishiwi siku inayofuata. Kuzidi kiwango hakusababishi gharama ya ziada ya data au kubadilishwa kifurushi moja kwa moja.
Ongezeko la jioni kwa Home pekee
Home 40 na Home 100 pekee ndizo zinazopata ongezeko la bure la kasi kila siku kuanzia 18:00 hadi 06:00 EAT. Kasi ya kupakua pekee ndiyo huongezeka mara mbili. Katika kipindi hicho, Home 40 ina kasi ya kupakua hadi Mbps 80 na ya kupakia hadi Mbps 20. Kwa Home 100, kasi ya kupakua ni hadi Mbps 200 na ya kupakia hadi Mbps 50. Jumamosi FUP inaisha saa 14:00 na ongezeko la kasi linaanza saa 18:00.
Masharti na mapitio ya huduma
Hii ni intaneti ya pamoja, si muunganisho uliotengwa kwa mteja mmoja. Express inaweza kurekebisha Sera ya Matumizi ya Haki au masharti mengine ya mkataba wako wa huduma inapohitajika. Tutakujulisha kuhusu kila badiliko angalau siku 30 za kalenda kabla halijaanza kutumika. Taarifa hiyo itaeleza kitakachobadilika na tarehe ambayo badiliko hilo litaanza kutumika. Tutaeleza chaguo zako na kupata ridhaa yako pale inapohitajika. Haki za kisheria na suluhisho zilizokubaliwa zinaendelea. Omba mapitio ya matumizi kupitia care@express.tz ukiweka namba ya akaunti; omba kubadili kifurushi kwenye express.tz/update.
