BELL — Internet & BeyondEXPRESS CUSTOMERS

KEEP YOUR CONNECTION MOVING

A simpler way
to pay.

Your account ID. The right reference.
Clear instructions, all in one place.

01 / START WITH YOUR ACCOUNT

Let’s get the reference right.

Enter the account ID shown on your invoice. We’ll fill it into the instructions below.

02 / CHOOSE HOW TO PAY

NEW · SELCOM INSTANT

Pay through your portal.

01
  1. Sign in to portal.bell.tz with your customer portal details and check your account balance.
  2. Press Pay (shown as Pay by Selcom on the dashboard), then follow the prompts to pay an invoice or top up your account.
  3. Keep your payment confirmation, then check the updated balance in your portal. If it has not appeared, contact us with the transaction reference before paying again.

Introducing Selcom Instant, our new portal payment method, designed to update invoice payments and account top-ups automatically. Start your payment with Pay by Selcom in the Bell Portal to use this flow.

Your account balance may include other unpaid invoices or existing credit. Check the balance in your portal before choosing how much to pay.

SELCOM

Pay from your phone.

02
  1. Dial the Selcom payment menu*150*50*1#
  2. Enter the full Pay Number shown alongside.
  3. Check your current account balance in the portal, then enter the amount you wish to pay. Verify the recipient and details before confirming with your mobile-money PIN.
  4. Keep the confirmation SMS and transaction reference.

This mobile-money menu is separate from Selcom Instant. Keep your payment confirmation.

Your PIN is entered only in your provider’s payment menu. BELL will never ask you to enter it on this website.

The menu or payment details don’t look right?

Stop before confirming and contact care@express.tz. Use the reference from your current Express invoice and confirm the recipient is Bell Communications Ltd.

TRANSFER OR DEPOSIT

Transfer or deposit cash at the bank.

03

Use either account below for a bank transfer or a cash deposit directly at the bank. Include your Express account ID on the transfer or deposit slip and keep your receipt.

Account nameBell Communications Ltd

TZS ACCOUNT

Diamond Trust Bank (T) Ltd

Account number
7166674002
SWIFT
DTKETZTZ
Branch
Main

TZS ACCOUNT

Habib African Bank Ltd

Account number
0049514-001
SWIFT
HABLTZTZ
Branch
Main

USE THIS PAYMENT REFERENCE

Enter account ID above

Use your account ID as the transfer / deposit reference. Send your payment receipt to care@express.tz and include your account ID. Bank payments are credited after funds are received and matched.

Email your receipt ↗

PAY IN PERSON

Pay at either office.

04

To pay cash to Express staff for your subscription, visit either office below. You can also deposit cash directly into our bank accounts: choose Bank transfer / deposit above. Site-visit fees may be paid to the attending technician against an official receipt.

City Centre

5 Sewa St

Makumbusho

Level 2, ZO Spaces

Monday–Friday: 8:30 AM–5:30 PM.
Saturday: 8:30 AM–3:30 PM. Offices are closed on Sundays and public holidays.

  1. Bring your invoice and account ID.
  2. For cash paid to Express staff, use 5 Sewa St, City Centre, or Level 2, ZO Spaces, Makumbusho.
  3. Request an official receipt showing the correct account ID and amount. Keep it for your records.
Contact Express ↗

NEED A HAND?

Paid, but not yet credited?

Send us your account ID, payment method, amount, date and transaction reference so we can trace it.